Replies To Complaint Letter

BEAUTY FASHION CENTRE

11 Mason Street

Singapore

14^th March 2016

Manager Marketing

Daily Fashion

27 Strawberry Road

Beverly Hills

Dear Sir,

Thank you for writing to me on 12^th March about the problem with long dress your order.

From what you say in your letter about founded the material damage in the long dress and not correspond color with your order. We realize how much your inconvenience of with our service, about not correspond color with your order after do investigation. We found that it appears that there any error system about your order, but we have sent your order in good condition and intact and maybe it happened upon delivery. We are promise that it will not happen again.

At the moment, We have arranged replacement your stuff by the time you receive this reply. We look forward to continuing to do business with you, and thank you for your support of our company.

Yours Faithfully,

Beauty Fashion Centre

Customer Service